What is Multiple Order Quantities (MOQ)?

Certain items such as flatware, glassware, and dinnerware will only be rented in multiples instead of per piece. Most flatware and chinaware will be rented in multiple order quantities (MOQ) of 5. When entering the quantity needed to order, enter the actual number needed. For example, if you need 27 Dinner Plates and they are only rented in sets of ...

Which products are rented in Multiple Order Quantities (MOQ)?

Here's the list of products that are rented in Multiple Order Quantities (MOQ): Chinaware  Flatware  Folding chairs – except the plastic folding chairs Glassware Napkins Napkin rings Number stands Plate covers  Ramekins Salt and pepper shakers   Serving pieces Votives   When entering the quantity needed to order, enter the actual number needed. For ...

Why can't I rent flatware by the unit?

Although we understand you may have a limited need for certain products in smaller quantities, we no longer "break packs", which ensures the accuracy and timely delivery of your orders. Flatware is bagged in the specific multiple-order quantity listed on our website. Our biodegradable utensils are bagged in packs of 50....

I only need service for 14, why do I need to order 15?

There are certain items (Flatware, Chinaware and Glassware) that will not be available by the piece, but only in multiples (typically 5). So if you need 14, you will be required to order a minimum of 15....

How come if I order 17 wooden folding chairs, the system automatically increments my quantity to 20?

Certain products are rented in Multiple Order Quantities (MOQ) and will automatically be adjusted to the higher quantity. You will be given a warning message, but the amounts will be incremented automatically....

Will I be charged for the entire Multiple Order Quantity even though I only need partial?

Yes. You will only be able to order certain items in Multiple Order Quantities (MOQ) and will be charged for all items you order - there will be no partial or adjusted pricing....

If I order 100 forks which come in a Multiple Order Quantity of 10, will I get 10 bags of 10?

In order to reduce waste we will pack and stock our shelves with larger quantities that are in multiples of 10, so it is likely you may get 1 bag of 100, or perhaps 2 bags of 50. Although possible, but unlikely, you may also get 10 bags of 10....

Why are wooden folding chairs only available in Multiple Order Quantities of 4?

Wooden folding chairs are packed and transported in canvas bags that hold 4 chairs each and we no longer "break packs", which ensures accuracy and timely delivery of your orders....

Why are most flatware and chinaware patterns now only available in Multiple Order Quantities of 5?

We chose 5 as a multiple as it is easier to calculate multiples (easier than 8 or 12) and thought this would lead to less errors and confusion....

Glassware is only available as a full rack or half rack, but how do I know how many glasses are in a rack?

Unlike flatware which is packaged in disposable bags, glassware comes in racks that have different slots - most glass racks are either 5x5 (25) or 6x6 (36). A 5x5 rack - a half rack will be 12 and a full rack will be 24. A 6x6 rack - a half rack will be 18 and a full rack will be 36. The MOQ will be available on the website for each product....

For products that are Multiple Order Quantities (MOQ), are the prices per unit?

For products that are Multiple Order Quantities (MOQ), our prices are per unit, not per MOQ. When entering the quantity needed to order, enter the actual number needed. For example, if you need 27 Dinner Plates and they are only rented in sets of 5, the quantity you should enter is 30 (rounded up to cover 27 plates). If you enter a quantity of 27, t...