Barbecue Big John Grill Rental Guide

Discover essential tips for renting and using the Barbecue Big John Grill, ensuring a perfect grilling experience every time.

Written by Jennifer Cora

Thank you for choosing our Barbecue Big John Grill ! This guide is designed to help you understand what’s included, available add-ons, and important usage and return requirements to ensure a smooth rental experience.

What’s Included with Your Rental

When ordering the Big John Grill, you will receive:

  • The Barbecue Big John Grill
  • The Big John Grill Base (listed as a suggested add-on)

If you need more than one grill, increase the quantity of grills in your order as well as the quantity of the Big John Grill Base in the add-on section to match the number of grills ordered.  This ensures each grill is properly supported and ready for safe use.

Available Rental Add-Ons

You may enhance your rental with the following items:

Helpful Hints

For best results and efficient grilling, we recommend:

  • 5 bags of charcoal per grill for initial grill setup and cooking.
  • 2 bottles of lighter fluid for initial ignition.
  • 1 additional bag of charcoal per hour per grill for continued grilling.

Actual usage may vary depending on weather conditions, cooking style, and event size.

Safe Operation Guidelines

  • Use grills outdoors only.
  • Place grills on a stable, non-flammable surface.
  • Never leave a lit grill unattended.
  • Keep children and pets away from active grills.
  • A fire extinguisher is strongly recommended and available as an add-on.

Ash Removal and Pickup Requirements

Customers are responsible for properly managing and disposing of all ashes.

Before pickup:

  • Ensure all coals and ashes are completely extinguished.
  • Empty all ash from the grill and from ash can (if rented).
  • Dispose of ashes in accordance with local regulations.

Important: Our transportation team will not pick up grills or ash cans that contain hot or unemptied ashes. Failure to comply may result in delayed pickup and additional service charges.

Questions

If you have any questions about your Barbecue Big John Grill rental, add-ons, or setup instructions, please contact our customer support team prior to your event.

Our Customer Care team is available Monday - Friday, 8 am - 5 pm.

  • Phone: 1-844-GO-HIPPO (464-4776) 
  • Text messaging: 201-727-4700
  • Live Chat on our website