How do I find out an ETA for my delivery and pick-up?
Thank you for ordering with us! To find out the estimated time of arrival, contact our Customer Service team on the day of delivery or pick-up. Our truck routes are created the night before the day of your delivery or pick-up date.
Our Customer Care team is available Monday - Friday, 8 am - 5 pm.
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Phone: 1-844-GO-HIPPO (464-4776)
- Text messaging: 201-727-4700
- Live Chat on our website
Our Emergency After Hours support team is available before and after business hours, 7days a week.
- Phone: 1-844-GO-HIPPO (464-4776) Press 0 at the prompt, please have your 7-digit event number on hand
If you do not have your Event Number, please leave a message and we will respond during regular business hours.