Can I place a linen-only order?
Yes, you can place a linen-only order (including napkins) by adding the linens and/or napkins to the cart and completing the Checkout process. Once the order is submitted on our website and an Event Number is provided, contact our Customer Care team via phone at 1-844-GO-HIPPO (464-4776) or Live Chat on our website. Our Customer Care team will switch the order to a FedEx delivery.
Live Chat is available Monday - Friday, 8:00 a.m. - 5:00 p.m. Please have the Event Number for the chat.
We are able to ship via FedEx to all states except for Hawaii and Alaska. Please see our Transportation Guide for our rates with FedEx.
Our Customer Care team will review the order and confirm that there is enough time to ship the order prior to the event date. FedEx shipping time frames differ based on region and weather experienced at the time the order is needed. If the time frame is too short or FedEx is experiencing delays, we'll recommend delivery using our trucks.