If an item was accidentally not picked up, please let us know as soon as possible by contacting us:

Call us at 1-844-464-4776 or use our Live Chat (Available Monday to Friday, 8:00 AM – 5:00 PM EST).

We will just need to confirm the item that is still onsite and an onsite contact that we can reach if needed during the pick up.  The team will assist in scheduling the pick up on the next available date and time.

If during the initial pick up an item(s) was still in use or not made available to our team to pick up, a  Re-Pick up Fee may apply.