All orders are required to have a valid payment method on file by 4:00 p.m., two (2) business days before delivery. Please note that orders will not be released for delivery without a valid payment method. Payments cannot be accepted by the driver at the time of delivery.

If adding bank account or credit card information, please visit our Secure Payment Page, also referred to our Direct Payment link. That same link is available in the upper left hand corner of the Party Rental work order/invoice.

As a logged in, registered user while using the direct payment link, you have the following options:

• Paying the event using the existing account you are logged in under.
• Continue as a “paying guest”. If you choose this option, the client's billing information can be entered on their behalf.

Credit card & ACH payments are not settled until 1 business day before the delivery date. Please be sure to have your payment method applied (or attached) to the event no later than 2 business days before delivery to ensure there will be no issues that would delay the process of picking, packing, and loading the order at the time of settling.

Please note: Orders that are not paid one day before the delivery will be cancelled.

Payment via wire transfer must be received 2 business days before the delivery date of the event. We also require a credit card on file for balances due as well as proof of the wire payment for our records.

All balances or credits due will be processed each day following the initial payment.

Please visit the Billing Information tab in My Account if your company requires electronic invoicing.